Ronit Ghiya

Biggest Asset in Customer Success

My biggest lesson from working in customer success so far: Every customer is unique. Cliché, I know, but it’s something I’ve realized to the core. Customers can face the same situation, but their reactions can be polar opposites. Let’s consider this scenario: Rahul places an online order for a really cool and trending board game.Continue reading “Biggest Asset in Customer Success”

Notes to Younger Self: Part 3

Learn to identify vanity within and without.

What is freedom?

Over the past years, my idea of freedom has changed constantly. My curious and restless mind continuously wanted to experiment and “do everything.” I have experimented with different lifestyles, done a bunch of things, and soon come to realize a strange thing about freedom. Freedom is not about having zero constraints. In fact, freedom thrivesContinue reading “What is freedom?”

Why am I pausing freelancing?

I am looking for new roles at startups after freelancing for the last 6 months, here’s why: Six months ago, I wanted to spend some time travelling and designing my lifestyle around it. I did not want to completely disengage from work, so I decided to freelance while I travelled. I learned a few thingsContinue reading “Why am I pausing freelancing?”

Notes to my Younger Self: Part 2

To believe or not to believe; To seek or not to seek; Well, that’s the wrong question. Or rather an incomplete question. You see: Somedays you believe in God. Somedays you seek God. Somedays you believe in yourself. Somedays you seek yourself. It is only when you pause believing in yourself; That you truly seekContinue reading “Notes to my Younger Self: Part 2”

Writing and Flow State

There are times when the act of writing transforms into a seamless flow. I’ve realized that this flow state in writing is directly tied to my willingness to let the ‘witness’ speak. This witness is always active in the background. Continuously collecting observations from both my internal as well as external world. By observations, IContinue reading “Writing and Flow State”

Notes to my Younger Self: Part 1

You are entering a world of narratives. Everything. Everywhere. All is narrative. No one, absolutely no one knows what they are doing. Yes, that clueless teenager to the 80-year-old wise man. Both are different sides of the same coin. The only difference is that the wise old man has learnt to tell a good story.Continue reading “Notes to my Younger Self: Part 1”

Logistics is a real deal!

I recently came back from my solo trip across Karnataka and Tamil Nadu. During this trip, there’s one aspect of life I’ve come to appreciate a lot: the logistics and supply chain of everything around us. If there is something I have enjoyed the most on the trip, it is asking every random vendor andContinue reading “Logistics is a real deal!”

Imposter Syndrome and Writing

I began counting: one, two, three… and then I stopped. There were just too many to count. What I am referring to are unpublished posts. Not because they turned out to be bad in my mind, but because I just couldn’t hit publish. Why? It is this simple question that always stopped me: “Am IContinue reading “Imposter Syndrome and Writing”

Writing and Thinking Work Together

Do you also suffer from the ‘I should know what I want to tell the world before I start writing’ Syndrome? (Please help me with a better name in the comments 😂) I’ve suffered from this for years but recently found a cure and am now in the recovery phase. More than a cure, itContinue reading “Writing and Thinking Work Together”